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How can we help you today?
It's easy to reach us whenever you have questions about any products or services. An Empower Federal Credit Union member service representative will respond as soon as possible.
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Emmi - Your Empower FCU Virtual Assistant!
Emmi, our virtual assistant, is here for you 24/7! Whether you're on our website, on the phone, or using online banking, Emmi is ready to assist with all your financial needs.
Key Features:
- 24/7 Availability: Emmi is always here to help, no matter the time or place.
- Multiple Channels: Access Emmi on our website (look for the chat in the lower right corner), over the phone (during business hours), or through online banking.
- Seamless Support: Need more assistance? During business hours, Emmi can connect you to a live agent who will pick up right where you left off.
- Enhanced Security: Your security is our top priority—no sensitive info is shared. Plus, keep an eye out for upcoming features like voice biometrics for added security!
Popular Requests
Routing Number
221380127
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FAQs
Find answers to the questions we receive most frequently.
Empower Federal Credit Union is a full-service financial institution serving members throughout New York State.