ePhone Business
The most productive business call you make all day might be to Empower.
Time-strapped business leaders are always looking for ways to get things done faster. Our ePhone service is an ultra-efficient way to move money and manage accounts 24/7. Just make the call and work through the automated system.
Transaction options
- Up-to-date account balances
- Review payment history
- Find out which checks have cleared
- And more
Tips
- ePhone will guide you through the system to assist you in completing your transaction. It is important to know what account number(s) you need to access.
- It's important to listen carefully to the prompts and know your account number(s).
- The maximum withdrawal or transfer amount is $10,000 per transaction.
- No decimal or dollar sign is needed when entering dollar amount (Example: $25.00 would be entered as 2500#).
- If you enter your personal access code incorrectly three times, you will be locked out and will need to contact us.
- For more detailed instructions, see our ePhone User Guide.
How to use ePhone
1. Call 315.477.2200 or 800.462.5000
2. Select the ePhone option from our main menu. Select 2 for the Spanish version of ePhone
Then, select:
Option 1 to sign into your account
Option 2 to report a lost or stolen Mastercard
Option 3 to verify funds for a credit union check
You will be prompted to enter one of the following to access your account:
2. Select the ePhone option from our main menu. Select 2 for the Spanish version of ePhone
Then, select:
Option 1 to sign into your account
Option 2 to report a lost or stolen Mastercard
Option 3 to verify funds for a credit union check
You will be prompted to enter one of the following to access your account:
Your account number or Social Security number
- To access all accounts associated with the individual assigned to the account number or Social Security number and personal access code entered
- Do not use either of these two options if you need to access loan information
- To access all accounts associated with the individual assigned to the member number and personal access code entered
- Only member number may be used to access loan or credit card information at this time
Empower Federal Credit Union is a full-service financial institution serving members throughout New York State.
Empowering you to make the best financial decisions.
Explore valuable tools and education to support your unique financial journey.
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Business Online Banking
Fast, easy money management leaves you with more time to focus on money making.